Rewards FAQ

SPS Rewards is a loyalty program designed to reward our loyal customers. The program allows you to earn points and redeem them for a wide variety of rewards, e.g voucher, full-size products and exclusive gifts.

It is open to all Singapore residents with a local Singapore address.

Enrollment to our loyalty program is completely free!

You can join us by creating an account on our official website.

There are many ways to earn points with us. Aside from product purchases, you can also earn points by writing product reviews, referring friends, and interacting with us on social media, etc.

Yes, there are certain limitations on the number of points you can earn . Please refer to chart below :-
ActivitiesLimit
Create an account/social loginOnce
Subscribe to newsletterOnce
Refer a friend - made a purchaseNo limits
Leave a reviewNo limits and with moderator's approval

Yes, SPS Rewards points have a validity duration of 12 months from the date of purchase
Expired points cannot be carried forward nor be exchangeable for cash or product.

To view your balance and program activity, log in to your account at www.skinprofessionalstudio.com. Once logged in, click on the “Points” tab. There you will find a detailed list of all program activities and the points you have accrued.

Not at this time, Your points cannot be transferred or combined with another account on the website.

Points that have been previously redeemed cannot be cancelled and are non-refundable.

To redeem points online, log in to your account at www.skinprofessionalstudio.com. You can Redeem your points on the cart or checkout page.

You may redeem your points as soon as you accumulate a minimum of 700 points and maximum as you can. Do note that this may change without prior notice.